Have a question about the LeoVegas Ireland guide, spotted an error on one of our pages, or need clarification about the information we publish? This contact page explains how to reach us and what to expect when you get in touch. We aim to give clear, helpful replies to genuine enquiries from Irish players and readers researching LeoVegas.
Please note that this website is an independent informational guide. We do not operate player accounts, process deposits or withdrawals, or manage LeoVegas promotions directly. For account-specific issues — such as login problems, payment delays or bonus activation — you will need to contact LeoVegas through its official support channels after logging in.
Support email
The simplest way to contact the team behind this guide is by email:
We monitor this inbox for messages related to our content, technical issues on leovegass-ie.com, privacy requests and general feedback about the guide. We do not provide telephone support and do not list a physical office address on this page, as editorial enquiries are handled remotely.
When writing to us, use a subject line that summarises your question — for example, "Broken link on bonus page" or "Privacy data request". This helps us route your message to the right person and respond more quickly.
Before you send a message
Including the right details in your first email reduces back-and-forth and helps us give a useful answer. Where relevant, please mention:
- the page URL you were reading when the issue occurred;
- a short description of the problem or question;
- the device and browser you are using if reporting a technical fault;
- any screenshots that illustrate the issue, attached in a common image format.
We do not need your LeoVegas account password, full payment card number or other highly sensitive credentials. Never share those details by email. If your enquiry concerns a live player account, contact LeoVegas customer support through the official site instead.
Response times depend on enquiry volume. We try to reply within a few business days for guide-related questions. Complex privacy requests may take longer where the law allows additional processing time.
Common enquiry topics
Guide content. If something on our site seems outdated, unclear or factually incorrect, let us know which section needs attention. We update articles when platform features or promotional structures change, and reader feedback helps us prioritise revisions.
LeoVegas login and account access. We explain how registration and login work in our articles, but we cannot reset passwords or unlock accounts. Use the official password recovery tool on the LeoVegas website or speak to their live chat team for direct account help.
Payments and withdrawals. Processing times, verification steps and available banking methods are set by the operator and may change without notice. Our payments guide summarises general expectations, yet only the LeoVegas cashier and support team can confirm the status of a specific transaction.
Bonuses and promotions. Welcome offers and ongoing campaigns carry individual terms. We describe how bonuses typically work, but eligibility, wagering requirements and expiry dates must be confirmed in the active promotion terms on the operator site.
Responsible gambling and self-exclusion. If you need to limit or stop gambling, visit our responsible gambling page for Irish support resources. Self-exclusion requests must be submitted through your LeoVegas account or the operator's support channels, not through this guide.
Privacy when you contact us
Information you send by email is handled according to our privacy policy. We use your message only to respond to your enquiry and retain it only as long as needed for that purpose or as required by law. You may ask us to delete correspondence where your legal rights allow.
By contacting [email protected], you confirm that the details you provide are accurate to the best of your knowledge and that you are at least 18 years old. This guide is intended for adults only.